Scam Calls, Texts, and Phishing Emails
There has been an increase in scams targeting members of credit unions and customers of banks. We want to remind you to be vigilant and cautious when sharing personal information online or over the phone. Scammers are constantly finding new ways to trick people into giving away sensitive information, which can lead to identity theft and financial loss.
To protect yourself from fraud,
never give out your personal information to anyone you do not trust:
- Social Security Number
- Bank Account Details
- Passwords
Common Types of Fraud
- Money transfer or mobile payment services fraud: Only send money to people you know and trust. Never send money to people you don’t know for things like event tickets, merchandise, etc. that you don’t have in your possession
- Unpaid invoices or refunds due to you: Thieves try to get your account information to pay debts you don’t owe or to refund money not due to you
- Crypto currency: Thives will attempt to get you to buy crypto currency. Only deal with reputable sources to purchase crypto after diligently researching proven companies
- Grandparent scams: Swindlers will use AI to mimic the voices of children or grandchildren that say they are in trouble and need you to wire money
- Imposters: Pretend to be people you know and trust to get you to send money
- Mail fraud: Letters asking for you to send money or credit card information for something of value later like prizes, sweepstakes winnings, vacations, and other offers to claim valuable items
- Lottery or prize scams: Scammers notify you that you have won a prize, but they require upfront fees and taxes
- Romance scams: Con artists develop online romantic relationships and ask you for a loan or to send money
- Money mules: Recruited through online job or social media posts that promise easy money for little effort like sending or receiving money through a romance scam
- Charities: Fraudsters pose as legitimate charities to get money from you
- Debt collection: Scammers attempt to get you to pay debts you do not owe
- Debt settlement or relief: If needed, work only with free, non-profit organizations
- FDIC/NCUA logo scams: Criminals imitate financial institutions to get personal account information
- Foreclosure relief or loan modifications: If needed, only deal with HUD-approved housing agencies that you reach out to directly
Methods Scammers Use to transact money
- Wire Transfers
- Person to person payment services and mobile payment apps such as Venmo, PayPal, Apple Pay or Zelle
- In person or ATM cash withdrawals to purchase items such as crypto currency or gift cards
- Gift Cards
Remember, Wasatch Peaks Credit Union will never ask you for personal information through unsolicited emails, phone calls, or messages. If you ever receive a suspicious request, please reach out to us for verification.
Your safety and security are our top priorities, and we are here to support you in any way we can. Thank you for being a part of our community and for helping us maintain a safe and trustworthy environment for all our members. By staying informed and being proactive, we can work together to prevent fraud and keep our community safe.
How to Report Suspicious Activity
If you have received a suspicious e-mail or other fraudulent correspondence regarding Wasatch Peaks Credit Union, please forward it to info@wasatchpeaks.com.
