Contactless Payment

FAQs

• How do I get a contactless chip card?

  All newly issued debit and credit cards will be contactless. Current members will receive contactless cards when their current card expires or is reissued.

• How do I know if I can tap to pay with my card?

  Look for the Contactless Indicator on your card to know if you can use it to tap to pay for purchase.

• Do I actually have to tap my contactless chip card on the contactless-enabled terminal?

  No. However, the card should be closer (within 1-2 inches) to the Contactless Symbol on the contactless-enabled terminal.

• How do I hold my contactless chip card to the contactless-enabled terminal?

  The terminal reads the card best when it is held flat over the Contactless Symbol, instead of at an angle. 

• How long do I need to hold my contactless chip card to the contactless-enabled terminal?

  You should hold your contactless chip card to the contactless-enabled terminal for 1-2 seconds.

• Can I unknowingly make a purchase if I am in close proximity to a contactless-enabled terminal?

  No. Contactless technology requires the merchant to first initiate the payment, and the contactless chip card must be held in close proximity (1-2 inches) to the terminal for a transaction to take place.